Privacy policy
Cactose Wellness Private Limited ("Cactose", "Company", "we", "our", "us") operates the Shopify-based website www.cactose.in. We are committed to safeguarding the privacy of our customers and users. Cactose Website
Information We Collect
We may collect the following categories of information:
Personal Information
Name, email address, mobile number, billing/shipping address, and order details.
Transaction Information
Payment details are processed securely via third-party gateways (Shopify Payments, Razorpay, Cashfree). Cactose does not store card or UPI credentials.
Health & Preference Information (Voluntary)
Information such as wellness goals or dietary preferences shared voluntarily for personalization. This information is non-diagnostic.
Technical Information
IP address, device type, browser, cookies, and analytics data collected through Shopify and third-party apps.
How We Use Your Information
- To process and fulfil orders
- To provide customer support
- To improve product offerings and user experience
- To send order-related communication and marketing (with opt-out option)
- To comply with legal and regulatory obligations
Cookies & Tracking
Our website uses cookies and similar technologies to enhance browsing experience. Users may control cookies via browser settings; disabling cookies may impact website functionality.
Data Sharing & Disclosure
We do not sell or rent personal data. Information may be shared only with:
- Shopify and authorized Shopify apps
- Logistics and fulfilment partners
- Payment gateways
- Government or regulatory authorities when legally required
Data Security
We follow reasonable security practices including encryption, secure servers, and restricted access to protect user data.
User Rights
Users may request access, correction, or deletion of personal data by contacting us at support@cactose.in.